CHAPTER 1 AN INTRODUCTION TO REALBASIC Figure (Web site template)
CHAPTER 1 AN INTRODUCTION TO REALBASIC Figure 1-4. A variety of support services are available for REALbasic. The Support page at the REAL Software website provides access to critical technical and information resources. The Support page provides access to the following resources. Technical Support. Free online e-mail-based technical support for North American customers. To use this service, you must supply your e-mail address and your license key. Allow up to 48 hours for a response. REALbasic Developer Program. Designed for professional software developers and software development companies, this feature enables you to purchase one of several different support options. These options provide for expedited technical support services, and bug fixes, as well as get your name or company listed in REAL Software s consultant referral program. Mailing Lists. Lets you sign up for any number of REAL Software sponsored mailing lists and search through archive listings. Lists are available for new users, news, game programming, and plug-ins. Feedback. Provides the capability to notify REAL Software of problems or bugs found in REALbasic, as well as to request new features and product enhancements. International Support. Provides access to links that non-North American users can use to find regional sources of information and support for REALbasic.
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